Terms of service

Terms of service

Last updated: 11 October 2026

These terms apply when you shop at silkeshud.com or silkeshud.se. By completing a purchase, you accept the terms.

1. About us

Silkeshud is run by Tafsig Handelsbolag, company reg. no. 969799-6099, Hägerneholmsvägen 7B, 187 60 Täby, Sweden. Email: kundservice@silkeshud.se.

2. Who can shop

To shop, you need to be at least 18 years old or have the consent of a guardian. We deliver to addresses in Sweden, Norway and the EU.

3. Prices and payment

Prices are shown in your local currency (for example EUR, SEK or NOK) including VAT. Shipping is free. You pay with one of the payment methods shown at checkout. We reserve the right to correct obvious pricing errors, such as typos.

4. Contract and order confirmation

The contract becomes binding when you have received an order confirmation by email. Please check that the details in the confirmation are correct and contact us immediately if anything is wrong. If, contrary to expectations, an item cannot be delivered, we will notify you and refund the full amount.

5. Delivery

The estimated delivery time is shown at checkout before you complete your purchase. More information can be found in our delivery and shipping policy.

6. Right of withdrawal and returns

You have a 14-day right of withdrawal. For health and hygiene reasons, the right of withdrawal for sealed skincare products, such as Silkeshud Glow, only applies if the packaging is unopened and the seal is unbroken. Read more in our policy on withdrawal, returns and refunds.

7. Complaints

You have at least a three-year right to complain about defects that existed when you received the goods, in accordance with applicable consumer law. Contact customer care with your order number and a description of the defect.

8. Subscription

Silkeshud Glow can be bought as a subscription with no minimum term. Payment is taken automatically before each delivery and you can cancel whenever you like. Full terms can be found in our subscription and cancellation policy.

9. Discount codes and campaigns

Discount codes and offers apply during the period and on the terms stated for each campaign. Unless otherwise stated, only one discount code can be used per order, and codes cannot be exchanged for cash. Gifts included in an offer apply while stocks last.

10. Product information and use

We do our best to describe the products accurately, but colours in images may differ slightly depending on your screen. Always follow the instructions for use and safety information that come with the product. Our products are skincare and beauty products and are not intended to diagnose, treat or cure any disease. If you are pregnant, have a skin condition, are sensitive to light or take medication that affects light sensitivity – consult a doctor before using LED products.

11. Limitation of liability

We are not liable for indirect damage or for delays caused by circumstances beyond our control (force majeure), such as strikes, natural disasters or disruptions at carriers. This does not limit your rights under mandatory consumer law.

12. Personal data

We process your personal data in accordance with the General Data Protection Regulation (GDPR). Read more in our privacy policy.

13. Disputes and applicable law

Swedish law applies. This does not limit the mandatory consumer protection you have under the law of the country where you live. If we cannot reach an agreement, you can turn to the Swedish National Board for Consumer Disputes (ARN), Box 174, 101 23 Stockholm, Sweden, www.arn.se, or to the European Consumer Centre in your country.

14. Changes

We may update these terms. The terms that applied when you placed your order apply to that purchase.

SMS terms

If you choose to subscribe to SMS from Silkeshud, you will receive recurring messages with offers, news and reminders (for example about a cart you have left) to the mobile number you have provided. It is voluntary and not a condition for shopping.

  • The number of messages varies. We do not charge for SMS, but your operator may charge its usual fees.
  • You can opt out at any time by replying STOP to a message from us. You will then receive a final message confirming that you have opted out.
  • Need help? Reply HELP or email kundservice@silkeshud.se.
  • If you change your mobile number, you need to sign up again with the new number.

How we process your mobile number is described in our privacy policy.